Port your number
Continue to use your previous phone number
Port your existing fixed network or VoIP connection to Winet and save on your fixed costs and basic charges.
Either use the online porting form directly or enter the phone numbers to be ported during the registration process for a myWinet account.
Partial porting
Port your existing Fixnet connection as a partial port to Winet. Your number remains on the previous connection, but you can call us with your previous number at low cost. Incoming calls will continue to come through your previous connection. You do not need to do anything for this type of port. If you open a myPhone account with this phone number and do not fill out a porting form, the phone number is automatically partially ported.
Procedure and process of a full porting
The prerequisite is that you have opened an account with us with the number to be ported or a new number. Simply send us the signed form with your authorization for number porting by e-mail. You will then receive a PDF with the confirmation of your porting data by email.
Notice periods
The power of attorney also acts as a termination for your previous provider. Please pay attention to the termination date and any additional costs if you do not cancel in due time. If you have any questions, contact your previous provider.
Send PDF
Send us the signed PDF to central.service@winet.ch. We will then forward a copy to your previous telephone provider.
Check the information
Your previous telephone provider checks the incoming data for correctness. It is important that all information is filled in correctly, otherwise the porting will be rejected. The number holder registered there and the data on the person and address given on the power of attorney must match. So enter the address under which your contract was concluded with the previous provider.
Porting date
Enter a desired porting date in the form. A note "immediately" is of no use because porting takes 10 days, even in the best case. However, by specifying a date, you make it easier for us to process the order.
Changeover date
If the porting order has been accepted, you will receive a confirmation from us and the previous provider with the definitive date of the switchover.
