{"id":3600,"date":"2020-07-17T13:58:34","date_gmt":"2020-07-17T11:58:34","guid":{"rendered":"https:\/\/www.winet.ch\/?post_type=docs&#038;p=3600"},"modified":"2022-07-27T16:43:35","modified_gmt":"2022-07-27T14:43:35","password":"","slug":"manual-x-lite","status":"publish","type":"docs","link":"https:\/\/www.winet.ch\/en\/docs\/manual-x-lite\/","title":{"rendered":"Manual X-lite"},"content":{"rendered":"<h1 class=\"wp-block-heading\">quick start Guide<\/h1>\r\n\r\n\r\n\r\n<p>Here you can see the most important functions of the X-Lite Softclient, which you can use after the installation.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"746\" height=\"630\" class=\"wp-image-3858\" src=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-54.png\" alt=\"\" srcset=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-54-83x70.png 83w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-54-200x169.png 200w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-54-300x253.png 300w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-54-400x338.png 400w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-54-600x507.png 600w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-54.png 746w\" sizes=\"(max-width: 746px) 100vw, 746px\" \/><\/figure>\r\n\r\n\r\n\r\n<h1 class=\"wp-block-heading\">Start of installation<\/h1>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Download<\/h2>\r\n\r\n\r\n\r\n<p>First download the free download from the X-Lite client from the following website: http:\/\/www.counterpath.com\/x-lite<\/p>\r\n<p>Then select your version 4.0, which is suitable for your operating system.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">installation<\/h2>\r\n\r\n\r\n\r\n<p>First of all, read the General User Conditions carefully and accept them. You will now be asked where you want to install X-Lite. Select the desired path here.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"718\" height=\"550\" class=\"wp-image-3860\" src=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-56.png\" alt=\"\" srcset=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-56-91x70.png 91w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-56-200x153.png 200w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-56-300x230.png 300w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-56-400x306.png 400w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-56-600x460.png 600w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-56.png 718w\" sizes=\"(max-width: 718px) 100vw, 718px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Now choose whether you want a shortcut on your desktop, whether an icon should appear in your quick launch bar, and - or whether the program should open automatically when Windows starts.<\/p>\r\n\r\n\r\n\r\n<h1 class=\"wp-block-heading\">Establishing the number<\/h1>\r\n\r\n\r\n\r\n<p>Before you can use X-Lite with your desired number, you must first make a few changes in the settings.<\/p>\r\n<p>In the upper left corner click on &quot;Softphone&quot; and then on &quot;Account Settings&quot;.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"731\" height=\"497\" class=\"wp-image-3861\" src=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-57.png\" alt=\"\" srcset=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-57-103x70.png 103w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-57-200x136.png 200w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-57-300x204.png 300w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-57-400x272.png 400w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-57-600x408.png 600w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-57.png 731w\" sizes=\"(max-width: 731px) 100vw, 731px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>A window now appears in which you have to fill in the marked fields. To get this information, simply go to your account on the https:\/\/my.winet.ch page. There you will find \u201cList of Numbers\u201d at the bottom of the \u201cOverview\u201d tab (picture below), here you can select and click the number you want for X-Lite.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"730\" height=\"121\" class=\"wp-image-3862\" src=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-58.png\" alt=\"\" srcset=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-58-200x33.png 200w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-58-300x50.png 300w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-58-400x66.png 400w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-58-600x99.png 600w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-58.png 730w\" sizes=\"(max-width: 730px) 100vw, 730px\" \/><\/figure>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Paste the data<\/h2>\r\n\r\n\r\n\r\n<p>Ultimately, you will be taken to a page that stores your phone number information. On the following page you can see with the help of the pictures which information you have to insert and where in the X-Lite window.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"737\" height=\"563\" class=\"wp-image-3863\" src=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-59.png\" alt=\"\" srcset=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-59-92x70.png 92w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-59-200x153.png 200w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-59-300x229.png 300w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-59-400x306.png 400w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-59-600x458.png 600w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-59.png 737w\" sizes=\"(max-width: 737px) 100vw, 737px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>Here you can easily copy your data from the side into the X-Lite window. You can use the colored markings to see where you have to insert which data.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"491\" height=\"764\" class=\"wp-image-3864\" src=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-60.png\" alt=\"\" srcset=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-60-45x70.png 45w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-60-193x300.png 193w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-60-200x311.png 200w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-60-400x622.png 400w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-60.png 491w\" sizes=\"(max-width: 491px) 100vw, 491px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>The last setting you should make is in the &quot;Topology&quot; tab under Firewall Traversal. Select \u201cDiscover public IP address\u201d and enter the Winet server, which is stun01.winet.ch. You can leave the other two fields (User name, Password) blank.<\/p>\r\n\r\n\r\n\r\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"656\" height=\"633\" class=\"wp-image-3865\" src=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-61.png\" alt=\"\" srcset=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-61-73x70.png 73w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-61-200x193.png 200w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-61-300x289.png 300w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-61-400x386.png 400w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-61-600x579.png 600w, https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-61.png 656w\" sizes=\"(max-width: 656px) 100vw, 656px\" \/><\/figure>\r\n\r\n\r\n\r\n<p>After you have inserted this data, your X-Lite client is ready to be used. You can now use it to make calls.<\/p>\r\n<h1>Important information<\/h1>\r\n<h2>Multiple registration<\/h2>\r\n<p>Not all hPBX support multiple registration. Ayrix hPBX supports multiple registration from version 5.0.<\/p>\r\n<p>If you are unsure whether multiple registration is possible for you, please feel free to contact us at any time on <a href=\"mailto:customer.service@winet.ch\">customer.service@winet.ch<\/a> contact<\/p>\r\n<h2>Display format<\/h2>\r\n<p>This is a setting of the phone and not of the app itself. Each phone has its own setting here. There are also differences in Android models. A Samsung and a Xiaomi are similar, but not exactly the same. Here you have to research yourself how it works on your phone.<\/p>\r\n<h1 id=\"10-toc-title\" class=\"betterdocs-content-heading\">Support Winet Voicetec Solutions AG<\/h1>\r\n<p>For support requests or technical assistance, our VoIP engineers are available according to our service hours.<\/p>\r\n<h2 id=\"11-toc-title\" class=\"betterdocs-content-heading\">Service time<\/h2>\r\n<p>Proactive manned operational support is available during working hours (AZ) on working days from Monday to Friday (excluding holidays) in the period from 08h00 to 12h00 and 13h30 to 17h00. During the other times (IP) the optional on-call service is available<\/p>\r\n<h2 id=\"12-toc-title\" class=\"betterdocs-content-heading\">Coordinates<\/h2>\r\n<p>You can reach our Customer Service as follows:<\/p>\r\n<ul>\r\n<li>eMail service@winet.ch (ticket opening)<\/li>\r\n<li>Private customers 0900 66 3932 (CHF 2.50\/min)<\/li>\r\n<li>Business customers +41 56 520 20 00<\/li>\r\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Kurzanleitung Hier sehen Sie die wichtigsten Funktionen des X-Lite Softclients, welche Sie nach der\u00a0Installation verwenden werden k\u00f6nnen. Beginn der Installation  [&#8230;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"doc_category":[59],"doc_tag":[],"class_list":["post-3600","docs","type-docs","status-publish","hentry","doc_category-konfiguration-telefone"],"acf":[],"year_month":"2026-05","word_count":557,"total_views":"6173","reactions":{"happy":"3","normal":"0","sad":"0"},"author_info":{"name":"Daniel Maier","author_nicename":"windama","author_url":"https:\/\/www.winet.ch\/en\/author\/windama\/"},"doc_category_info":[{"term_name":"Konfiguration Telefone","term_url":"https:\/\/www.winet.ch\/en\/docs-category\/konfiguration-telefone\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Manual X-lite | Winet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.winet.ch\/en\/docs\/manual-x-lite\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manual X-lite\" \/>\n<meta property=\"og:description\" content=\"Kurzanleitung Hier sehen Sie die wichtigsten Funktionen des X-Lite Softclients, welche Sie nach der\u00a0Installation verwenden werden k\u00f6nnen. 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