{"id":3612,"date":"2020-07-17T14:19:01","date_gmt":"2020-07-17T12:19:01","guid":{"rendered":"http:\/\/&amp;p=3612"},"modified":"2020-07-17T14:19:01","modified_gmt":"2020-07-17T12:19:01","password":"","slug":"fritzbox-2-manual","status":"publish","type":"docs","link":"https:\/\/www.winet.ch\/en\/support\/wiki\/manual-fritzbox-2\/","title":{"rendered":"FRITZ!Box Manual"},"content":{"rendered":"<h1>Introduction<\/h1>\n<p>The following instructions explain how to set up your FRITZ!Box with a Winet phone line.<\/p>\n<h3>Connecting the FRITZ!Box<\/h3>\n<p>First, connect your FRITZ!Box to your network. If you want to use the FRITZ!Box as a modem, contact your Internet service provider for help configuring your Internet connection. Once your FRITZ!Box is connected, you can access its web interface from your computer.<\/p>\n<h3>Access to the Web Interface<\/h3>\n<p>To access the FRITZ!Box web interface, you'll need a computer and the FRITZ!Box address. If you don't know the FRITZ!Box's IP address, you can enter \u00abfritz.box\u00bb in your browser's address bar. If the FRITZ!Box is still not accessible, you can also use the \u00abemergency IP address.\u00bb This address is 169.254.1.1; however, to make it accessible, you\u2019ll need to adjust your computer\u2019s IP address. AVM explains how to adjust your IP address here (http:\/\/service.avm.de\/support\/de\/SKB\/FRITZ-Box-7390\/395:).<\/p>\n<h2>Configuration<\/h2>\n<h3>Set Up a Phone Number<\/h3>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3825\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-30-1024x493.png\" alt=\"\" \/><\/figure>\n<p>Now that you have access to the web interface, it's time to configure the phone line. To do this, go to \u00abTelephony\u00bb and select \u00abMy Phone Numbers.\u00bb Then click \u00abNew Phone Number.\u00bb.<\/p>\n<p>You will now be taken to a wizard for setting up your phone number. First, select \u00bbSet up Internet phone number\u00bb and click \u201cNext.\u201d.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3826\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-31-1024x333.png\" alt=\"\" \/><\/figure>\n<p>You can now enter the information for your phone number on the FRITZ!Box. You can find the required information in your welcome letter or at https:\/\/my.winet.ch. The screenshots below show which details about your phone number are required for registration.<\/p>\n<p>&nbsp;<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3827\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-32-1024x811.png\" alt=\"\" \/><\/figure>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3828\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-33-1016x1024.png\" alt=\"\" \/><\/figure>\n<p>Once you have entered all the information and clicked \u00abNext,\u00bb the FRITZ!Box will attempt to register the phone number with our system. If this is successful, you can complete the process.<\/p>\n<h2>Connection Settings<\/h2>\n<p>Under \u00abMy Phone Numbers,\u00bb you can enter the location information on the \u00abConnection Settings\u00bb tab.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3830\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-34-1024x288.png\" alt=\"\" \/><\/figure>\n<h2>Setting Up Phones<\/h2>\n<p>Your phone number is now registered with our system via the FRITZ!Box. To use your desired phone with the FRITZ!Box, you must first set up your device. To do this, go to \u00abTelephony\u00bb and then \u00abTelephony Devices.\u00bb Here, you can then click \u00abSet Up New Device.\u00bb You\u2019ll now be taken back to a setup wizard to connect the phone to the FRITZ!Box. It\u2019s best to simply select \u00abPhone\u00bb here and click \u201cNext.\u201d.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3831\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-35-1024x322.png\" alt=\"\" \/><\/figure>\n<p>You will now be taken back to a wizard to set up the phone for use with the FRITZ!Box. It's best to simply select \u00abPhone\u00bb here and click \"Next.\".<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3832\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-36-1024x532.png\" alt=\"\" \/><\/figure>\n<p>Now you can connect your phone to the FRITZ!Box. Then select the port to which you connected the phone. If you're using multiple phones, you can enter a name for the phone so you'll always know where it's connected.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3833\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-37-1024x513.png\" alt=\"\" \/><\/figure>\n<p>Finally, you can select which phone number to use for outgoing calls. If you only have one number, simply select the number you set up earlier.<\/p>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" class=\"wp-image-3834\" src=\"https:\/\/mk0winet537637wec7t.kinstacdn.com\/wp-content\/uploads\/2020\/07\/image-38-1024x327.png\" alt=\"\" \/><\/figure>\n<p>All the necessary settings have now been entered. You can now use the FRITZ!Box to make phone calls via Winet.<\/p>\n<h1 id=\"10-toc-title\" class=\"betterdocs-content-heading\">Support Winet Voicetec Solutions AG<\/h1>\n<p>For support inquiries or technical assistance, our VoIP engineers are available to assist you during our business hours.<\/p>\n<h2 id=\"11-toc-title\" class=\"betterdocs-content-heading\">Service Period<\/h2>\n<p>Proactive, staffed operational support is available during business hours (AZ) on business days from Monday through Friday (excluding holidays) from 8:00 a.m. to 12:00 p.m. and from 1:30 p.m. to 5:00 p.m. During other times (OT), the optional on-call service is available.<\/p>\n<h2 id=\"12-toc-title\" class=\"betterdocs-content-heading\">Coordinates<\/h2>\n<p>You can contact our Customer Service as follows:<\/p>\n<ul>\n<li>Email service@winet.ch (to open a ticket)<\/li>\n<li>Residential Customers 0900 66 3932 (CHF 2.50\/min)<\/li>\n<li>Business Customers +41 56 520 20 00<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>Einf\u00fchrung In folgender Anleitung wird Ihnen erkl\u00e4rt, wie Sie Ihre  &#8230;<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[43],"doc_tag":[],"class_list":["post-3612","docs","type-docs","status-publish","hentry","doc_category-konfiguration-telefone-to-be-cleaned-up"],"acf":[],"year_month":"2026-09","word_count":642,"total_views":"6","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin-unmwoaed","author_nicename":"admin-unmwoaed","author_url":"https:\/\/www.winet.ch\/en\/author\/admin-unmwoaed\/"},"doc_category_info":[{"term_name":"Konfiguration Telefone - to-be-cleaned-up","term_url":"https:\/\/www.winet.ch\/en\/wiki-category\/konfiguration-telefone-to-be-cleaned-up\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v28.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Manual FRITZ!Box - Winet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.winet.ch\/en\/support\/wiki\/fritzbox-2-manual\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manual FRITZ!Box\" \/>\n<meta property=\"og:description\" content=\"Einf\u00fchrung In folgender Anleitung wird Ihnen erkl\u00e4rt, wie Sie Ihre ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.winet.ch\/en\/support\/wiki\/fritzbox-2-manual\/\" \/>\n<meta property=\"og:site_name\" content=\"Winet\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.winet.ch\/wp-content\/uploads\/2020\/07\/image-30.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"2212\" \/>\n\t<meta property=\"og:image:height\" content=\"1064\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.winet.ch\\\/support\\\/wiki\\\/manual-fritzbox-2\\\/\",\"url\":\"https:\\\/\\\/www.winet.ch\\\/support\\\/wiki\\\/manual-fritzbox-2\\\/\",\"name\":\"Manual FRITZ!Box - 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