{"id":1575,"date":"2020-03-23T06:37:50","date_gmt":"2020-03-23T06:37:50","guid":{"rendered":"https:\/\/www.winet.ch\/?page_id=1575"},"modified":"2025-12-16T14:36:29","modified_gmt":"2025-12-16T13:36:29","slug":"kontakt","status":"publish","type":"page","link":"https:\/\/www.winet.ch\/en\/kontakt\/","title":{"rendered":"contact us"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1 winet-section-title\"><h1>contact us<\/h1>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:10px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-bg-color:rgba(53,153,219,0.1);--awb-bg-color-hover:rgba(53,153,219,0.1);--awb-bg-size:cover;--awb-border-color:#3599db;--awb-border-top:1px;--awb-border-right:1px;--awb-border-bottom:1px;--awb-border-left:1px;--awb-border-style:solid;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-modal modal fade modal-1 winet-contact-holidays\" tabindex=\"-1\" role=\"dialog\" aria-labelledby=\"modal-heading-1\" aria-hidden=\"true\" style=\"--awb-border-color:#e2e2e2;--awb-background:#ffffff;\"><div class=\"modal-dialog modal-lg\" role=\"document\"><div class=\"modal-content fusion-modal-content\"><div class=\"modal-header\"><button class=\"close\" type=\"button\" data-dismiss=\"modal\" aria-hidden=\"true\" aria-label=\"Close\">\u00d7<\/button><h3 class=\"modal-title\" id=\"modal-heading-1\" data-dismiss=\"modal\" aria-hidden=\"true\">Our company is closed on public holidays and bridge days. You can reach us via the on-call service.<\/h3><\/div><div class=\"modal-body fusion-clearfix\">\n\n<table id=\"tablepress-8\" class=\"tablepress tablepress-id-8 table-contact-holidays tbody-has-connected-cells\">\n<tbody class=\"row-hover\">\n<tr class=\"row-1\">\n\t<td colspan=\"2\" class=\"column-1\">date<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-2\">\n\t<td class=\"column-1\">Mon, Dec. 22, 2025<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Tue, Dec. 23, 2025<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Wed, Dec. 24, 2025<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Thu, Dec. 25, 2025<\/td><td class=\"column-2\">Christmas<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Fri, Dec. 26, 2025<\/td><td class=\"column-2\">St. Stephen's Day<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Mon, Dec. 29, 2025<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Tue, Dec. 30, 2025<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Wed, Dec. 31, 2025<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Thu, Jan 1, 2026<\/td><td class=\"column-2\">New Year<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Fri, Jan 2, 2026<\/td><td class=\"column-2\">Berchtold&#039;s Day<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">Thu, Apr 2, 2026<\/td><td class=\"column-2\">before Good Friday<\/td><td class=\"column-3\">Winet closes at 15:00<\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Fri, April 3, 2026<\/td><td class=\"column-2\">Good Friday<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Mon, April 6, 2026<\/td><td class=\"column-2\">Easter Monday<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-15\">\n\t<td class=\"column-1\">May 1, 2026<\/td><td class=\"column-2\">Labor Day<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-16\">\n\t<td class=\"column-1\">Wed, May 13, 2026<\/td><td class=\"column-2\">before Ascension Day<\/td><td class=\"column-3\">Winet closes at 15:00<\/td>\n<\/tr>\n<tr class=\"row-17\">\n\t<td class=\"column-1\">THURSDAY, MAY 13, 2026<\/td><td class=\"column-2\">Driveway<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-18\">\n\t<td class=\"column-1\">Mon, May 25, 2026<\/td><td class=\"column-2\">Whit Monday<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-19\">\n\t<td class=\"column-1\">Thu, June 4, 2026<\/td><td class=\"column-2\">Corpus Christi<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-20\">\n\t<td class=\"column-1\">Fri, July 31, 2026<\/td><td class=\"column-2\">before the national holiday<\/td><td class=\"column-3\">Winet closes at 15:00<\/td>\n<\/tr>\n<tr class=\"row-21\">\n\t<td class=\"column-1\">Sat. 01.08.2026<\/td><td class=\"column-2\">National holiday<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-22\">\n\t<td class=\"column-1\">Sat. 15.08.2026<\/td><td class=\"column-2\">Assumption Day<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-23\">\n\t<td class=\"column-1\">Tue. 08.12.2026<\/td><td class=\"column-2\">Immaculate Conception<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-24\">\n\t<td class=\"column-1\">Mon, Dec. 21, 2026<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-25\">\n\t<td class=\"column-1\">Tue, Dec. 22, 2026<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-26\">\n\t<td class=\"column-1\">Wed, Dec. 23, 2026<\/td><td class=\"column-2\">Christmas<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-27\">\n\t<td class=\"column-1\">Thu, Dec. 24, 2026<\/td><td class=\"column-2\">St. Stephen's Day<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-28\">\n\t<td class=\"column-1\">Fri, Dec 25, 2026<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-29\">\n\t<td class=\"column-1\">Mon, Dec. 28, 2026<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-30\">\n\t<td class=\"column-1\">Tue, Dec. 29, 2026<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-31\">\n\t<td class=\"column-1\">Wed, Dec 30, 2026<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-32\">\n\t<td class=\"column-1\">Thu, Dec. 31, 2026<\/td><td class=\"column-2\">Company vacations<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<tr class=\"row-33\">\n\t<td class=\"column-1\">January 1, 2027<\/td><td class=\"column-2\">New Year<\/td><td class=\"column-3\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-8 from cache -->\n<\/div><\/div><\/div><\/div><a class=\"fusion-modal-text-link u-font-size-18px\" data-toggle=\"modal\" data-target=\".fusion-modal.winet-contact-holidays\" href=\"#\"><i class=\"far fa-calendar-alt\"><\/i> \u00a0 Special opening times<\/a><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><h2>contact details<\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-3\"><p><strong>Winet Voicetec Solutions AG<\/strong><\/p>\n<p>T\u00e4fernstrasse 31<br \/>\nCH-5405 Baden-D\u00e4ttwil<\/p>\n<p>Tel: +41 56 520 20 20<br \/>\nFax: +41 56 520 20 21<\/p>\n<p>E-mail: <a href=\"mailto:central.service@winet.ch\">central.service@winet.ch<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_2_3 2_3 fusion-two-third fusion-column-last\" style=\"--awb-bg-size:cover;width:66.666666666667%;width:calc(66.666666666667% - ( ( 4% ) * 0.66666666666667 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"winet-contact-map\"><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m14!1m8!1m3!1d5396.3515455229535!2d8.295896!3d47.447513!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x0%3A0x4bb4fefa379ae9c6!2sWinet%20Voicetec%20Solutions%20AG!5e0!3m2!1sen!2sua!4v1585498827741!5m2!1sen!2sua\" width=\"600\" height=\"450\" frameborder=\"0\" style=\"border:0;\" allowfullscreen=\"\" aria-hidden=\"false\" tabindex=\"0\"><\/iframe><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling winet-contact-page-departments\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-padding-bottom:60px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-first\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-4\"><h2>Consulting, Sales &amp;<br \/>\nPartner support<\/h2>\n<\/div><div class=\"fusion-text fusion-text-5\"><p><a href=\"mailto:sales@winet.ch\">sales@winet.ch<\/a><br \/>\n+41 56 520 20 30<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:17px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-6\"><h2>Online portals<\/h2>\n<\/div><div class=\"fusion-text fusion-text-7\"><p>Webshop<br \/>\n<a href=\"\/shop\/\">https:\/\/www.winet.ch\/shop<\/a><\/p>\n<p>Customer portal<br \/>\n<a href=\"https:\/\/jarvis.winet.ch\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/jarvis.winet.ch<\/a><\/p>\n<p>Investor area:<br \/>\n<a href=\"https:\/\/www.winet.ch\/en\/investor-relations\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.winet.ch\/investor-relations<\/a><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_3 1_3 fusion-one-third\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-8\"><h2>Opening hours<\/h2>\n<\/div><div class=\"fusion-text fusion-text-9\"><p>Monday to Friday<br \/>\n08h00 to 12h00 and 13h00 to 17h00<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:17px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-10\"><h2>Administrative<\/h2>\n<\/div><div class=\"fusion-text fusion-text-11\"><p><a href=\"mailto:central.service@winet.ch\">central.service@winet.ch<\/a><br \/>\n+41 56 520 20 20<\/p>\n<p>(registrations, myPhone bookings, contracts, invoices, CDR information, etc.)<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_3 1_3 fusion-one-third fusion-column-last\" style=\"--awb-bg-size:cover;width:33.333333333333%;width:calc(33.333333333333% - ( ( 4% + 4% ) * 0.33333333333333 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-12\"><h2>Technical service<\/h2>\n<\/div><div class=\"fusion-text fusion-text-13\"><p>Through our VoIP system technicians in the Customer Service department via <a href=\"mailto:customer.service@winet.ch\">customer.service@winet.ch<\/a><br \/>\n(Ticket opening)<\/p>\n<p>+41 56 520 20 00 for business customers<br \/>\n0900 66 3932 for private customers (CHF 2.50 \/ min.)<\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:17px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-14\"><h2>System standby time<\/h2>\n<\/div><div class=\"fusion-text fusion-text-15\"><p>We are happy to offer you this via our individual Service Level Agreements (SLA).<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1762,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1575","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kontakt - Winet Voicetec Solutions AG<\/title>\n<meta name=\"description\" content=\"Sie erreichen uns per Telefon, E-Mail oderKontaktformular. W\u00e4hrend den B\u00fcrozeiten direkt per Telefon unter +41 56 520 20 20.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.winet.ch\/en\/kontakt\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kontakt\" \/>\n<meta property=\"og:description\" content=\"Sie erreichen uns per Telefon, E-Mail oderKontaktformular. 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