Winet Customer Story: Schreiner Spicher AG
«Thank you very much for the great collaboration!»
What is the process for collaborating with Winet?
How long does it take to migrate a company's entire phone system?
What are all the things that need to be taken into account?
Watch the video below and read the interview with the project manager at Spicher Carpentry to get a glimpse of what it’s like to work with Winet.
An interview with Matthias S.—project manager at the Spicher Carpentry Shop in Brugg—during the installation of a hostedPBX by Winet:
What was your experience working with Winet and how did you find their organization?
„The process and each step were explained clearly and thoroughly, and everything went smoothly. After a meeting with everyone involved, all questions were answered and the process was outlined. Installation began right after that.“
How did you find working with our project manager?
(Kevin P.) experienced this?
„We found Kevin P. to be extremely pleasant and helpful. He was very responsive to our needs and, whenever difficulties arose, immediately thought and acted in a solution-oriented manner. Overall, he was a great person to work with who was able to answer our questions quickly and clearly. Every now and then, he was perhaps a little TOO nice, which is why our people practically bombarded him with questions (laughs).“
How did the Step-By-Step project unfold?
„We began by preparing to implement our telephony system. This included taking measurements and working with the relevant personnel on planning related to network cables, servers, ports, slots, and the firewall.".
After that, Kevin P. was able to complete all the work in a single day, replace the necessary equipment, and connect it to the computers. And he did all of this without disrupting or interrupting our employees’ work.
“After that day, everything was set up—only a few minor details needed to be discussed and adjusted over the next few days."
How satisfied are you with the overall progress of the project?
„Overall, I'm very satisfied. Everything was explained clearly, the process went smoothly, and our employees weren't interrupted while they were working.
“Thank you very much for the great collaboration!"