Scope of Services
Billing:
CHF 45.00 per 15 minutes, excluding VAT
Times:
Business Hours
| Service Pack | Scope | Units (15 min.) | Price |
| Basic | 2 h | 8 | CHF 385.00 |
| Plus | 4 h | 16 | CHF 684.00 |
| Pro | 10 a.m. | 40 | CHF 1,640.00 |
| Premium | 8:00 p.m. | 80 | CHF 3,170.00 |
SIP Trunk Options
Winet SIP trunk connections provide a secure and cost-effective way to connect your phone system with an unlimited number of call channels—for both PBX systems and Microsoft Teams.
Support & On-Call Service
| SLA | Times | Response time | Price / Month |
| SLA Call Basic | Mon–Fri, 8 a.m.–12 p.m. / 1 p.m.–5 p.m. | Best effort | including |
| Plus | Mon–Fri, 7 a.m.–7 p.m. | ≤ 4 h | CHF 98.00 |
| Pro | Mon–Sat, 7 a.m.–7 p.m. | ≤ 2 hours | CHF 208.00 |
| Premium | 7 × 24 hours | ≤ 1 h | CHF 568.00 |
Terms and Conditions
Billing Options / Call Charges
With Winet's customized phone service solutions, you have the flexibility to choose between usage-based billing and an attractive business flat-rate plan. In many cases, the business plan is the more cost-effective solution.
Software as a Service
The cloud specialists are here to support you at any time
The SaaS model is based on the idea that the software and IT infrastructure are provided by an external IT service provider and used by the customer as a service. To use online services, you need a computer with Internet access and an Internet connection to the external IT service provider. The software is typically accessed via a web browser.
Winet Voicetec Solutions AG
31 Täfernstrasse
CH-5405 Baden-Dättwil
The service recipient pays a usage fee for the use and operation of the service. The SaaS model allocates acquisition and operating costs according to the „pay-as-you-go“ principle. Typically, the service provider independently handles all IT administration as well as other services such as maintenance and software updates. This outsources the IT infrastructure, including all administrative tasks, allowing the service recipient to focus on its core business. Nevertheless, the ultimate responsibility for proper use and implementation lies with the service recipient.
Infrastructure as a Service
The cloud specialists are here to support you at any time
IaaS refers to a business model that, unlike the traditional approach of purchasing computing infrastructure („My server is in my basement“), allows users to rent it as needed (on demand). This opens up a wide range of possible applications, including:
- One-time applications are becoming affordable
- Peak loads are absorbed
- Sudden growth is possible without any problems (scalability)
- Idle capacity can be made available again immediately
- There is no need to maintain special infrastructure for applications that are rarely used
- The virtualization technology required for this makes it possible to easily test software on a wide variety of platforms
Take advantage of our expertise as a carrier with highly available systems.
