Our
Use Cases
ANALYSIS
Together, we’ll analyze your current telephony setup and requirements—from the number of users to your desired Microsoft Teams integration. Our experts will advise you on the right solution, with no obligation.
SETUP
Users, extensions, groups, and devices are set up, followed by testing of incoming and outgoing calls, emergency call procedures, and Teams integration. The main number is switched over only after testing is successful.
OPERATIONS
After the go-live, our Customer Service team handles support, maintenance, and further development—by phone, remotely, or on-site through our system technicians.
How
the Transition
Looks Like
the Transition
Looks Like
Who is Winet a good choice for as a telephony partner?
Winet is designed for small, medium, and large businesses in Switzerland—from sole proprietors to growing SMEs. Whether you need a single phone number or a complete cloud-based phone system, we offer the right solution for businesses of all sizes.
What sets Winet apart from other providers?
Winet is both the provider and developer of its own phone system. This means personalized on-site support instead of an anonymous hotline, combined with over 17 years of experience in business communications.
How quickly can I get started with Winet?
After conducting a needs assessment, we set up phone numbers, user accounts, and devices, and test everything in real-world use. Depending on the scope of the project, the switch can be completed within a few business days.
What happens if I have questions or problems?
Our Customer Service team is available to assist you by phone, remotely, or in person through our systems engineers. You’ll receive support both during setup and during ongoing operations.




