contact us
contact details
Winet Voicetec Solutions AG
Täfernstrasse 31
CH-5405 Baden-Dättwil
Tel: +41 56 520 20 20
Fax: +41 56 520 20 21
E-mail: central.service@winet.ch
Consulting, Sales &
Partner support
sales@winet.ch
+4156 520 2030
Online portals
Webshop
https://www.winet.ch/shop
Customer portal
https://jarvis.winet.ch
Investor area:
https://www.winet.ch/investor-relations
Basic call times
Monday to Friday
09h00 to 12h00 and 14h00 to 17h00
Administrative
central.service@winet.ch
+4156 520 2020
(Registrations, myPhone bookings, contracts, invoices, CDR information, terminations, etc.)
Technical service
Through our VoIP system technicians in the Customer Service department via customer.service@winet.ch
(Ticket opening)
+4156 520 2000 for business customers
0900 66 3932 for private customers (CHF 2.50 / min.)
System standby time
We are happy to offer you our individual Call Level Agreements (CLA).