contact us
contact details
Winet Voicetec Solutions AG
Täfernstrasse 31
CH-5405 Baden-Dättwil
Tel: +41 56 520 20 20
Fax: +41 56 520 20 21
E-mail: central.service@winet.ch
Consulting, Sales &
Partner support
sales@winet.ch
+41 56 520 20 30
Online portals
Webshop
https://www.winet.ch/shop
Customer portal
https://jarvis.winet.ch
Investor area:
https://www.winet.ch/investor-relations
Opening hours
Monday to Friday
08h00 to 12h00 and 13h00 to 17h00
Administrative
central.service@winet.ch
+41 56 520 20 20
(registrations, myPhone bookings, contracts, invoices, CDR information, etc.)
Technical service
Through our VoIP system technicians in the Customer Service department via customer.service@winet.ch
(Ticket opening)
+41 56 520 20 00 for business customers
0900 66 3932 for private customers (CHF 2.50 / min.)
System standby time
We are happy to offer you this via our individual Service Level Agreements (SLA).