Managed Services

What is technical service?

With its Customer Service department, Winet offers technical service through its system technicians VoIP.

We are also happy to offer you remote service via remote access to your infrastructure. E.g. for the configuration of end devices, firewalls etc.

Basic call times
Monday to Friday / 9am to 12pm and 2pm to 5pm

Administrative

central.service@winet.ch / +4156 520 2020
(Registrations, myPhone bookings, contracts, invoices, CDR information, terminations, etc.)

Technical service

Through our VoIP system technicians in the Customer Service department via customer.service@winet.ch (Ticket opening)
+4156 520 2000 for business customers
0900 66 3932 for private customers (CHF 2.50 / min.)

System standby time

We are happy to offer you our individual Call Level Agreements (CLA).

Consulting &
Partner support

+41 56 520 2020
sales@winet.ch

For instructions and manuals for individual products and services, please contact us directly by email. We will be happy to send you the required documents afterwards.

View instructions

Online portals