Managed Services

What is technical service?

Winet and its Customer Service department offer technical service through its system technicians VoIP.

We are also happy to offer you remote service via remote access to your infrastructure. E.g. for the configuration of end devices, firewalls etc.

Basic call times
Monday to Friday / 09h00 to 12h00 and 14h00 to 17h00

Administrative

central.service@winet.ch / +4156 520 2020
(registrations, myPhone bookings, contracts, invoices, CDR information, cancellations, etc.)

Technical service

By our system technicians VoIP of the Customer Service department via customer.service@winet.ch (ticket opening)
+4156 520 2000 for business customers
0900 66 3932 for private clients (CHF 2.50/min.)

System standby time

We are happy to offer you our individual Call Level Agreements (CLA).

Consulting, sales &
Partner support

+41 56 520 2020
sales@winet.ch

For instructions and manuals for individual products and services, please contact us directly by e-mail. We will be pleased to send you the requested documents afterwards.

View Instructions

Online portals