If you make active use of your xDSL or cable connection in addition to telephony, overloading your Internet connection can lead to poor voice quality during a telephone call. In order to make calls with the best quality at all times, the use of a bandwidth manager is recommended. Please also note that a good call quality is often directly related to the correct settings.
A telephone call requires a bandwidth of 100 kbps (upload and download). Pay particular attention to the upload rate with your Internet connection. With unbalanced connections, this is considerably lower than the download rate. Your Internet provider can provide you with information.
We would be happy to advise you. Don't hesitate to contact us if you need any assistance.
In the myWinet account you can change your login email or your own password at any time. To do this, go to> User data> Change password.
You can also enter your change of address under User data> Overview. Only the first name / surname / company name cannot be changed. If you want to change the owner of the myWinet account, send us the following document: