Should I choose Direct Routing or Operator Connect?
Current

Should I choose Direct Routing or Operator Connect?

Microsoft Teams has long been the central hub for chats, meetings, and files in many companies. However, as soon as employees also start using…
The Best VoIP Security Features in Action
Current

The Best VoIP Security Features in Action

An unusually high international call, a compromised softphone, or tampered call forwarding: With VoIP, damage is often not caused by…
Which phone services work during a power outage?
Current

Which phone services work during a power outage?

A power outage at the office rarely affects only the phone system. Routers, switches, Wi-Fi, IP phones, and local servers all shut down at the same time. Which…
Centrally Manage Corporate Communications
Current

Centrally Manage Corporate Communications

When employees handle calls through the phone system, chats via Microsoft Teams, call forwarding to cell phones, and customer interactions on the side using their personal numbers,…
Guide to Emergency Planning for Telephone Services in the Workplace
Current

Guide to Emergency Planning for Telephone Services in the Workplace

If the phone system goes down, it’s not just one device that stops working. Customers can’t reach support, suppliers don’t receive any feedback, and…
How to Set Up Emergency Routing for Business Calls Correctly
Current

How to Set Up Emergency Routing for Business Calls Correctly

An Internet connection goes down, the phone system is undergoing maintenance, or a location is unreachable due to a power outage. For callers, what matters is…
Digital Sovereignty in Telephone Systems
Current

Digital Sovereignty in Telephone Systems

If the phone system goes down, it’s not just the IT department that notices: Customers can’t reach support, and employees lose contact with…
Plan for VoIP Downtime and Stay Reachable
Current

Plan for VoIP Downtime and Stay Reachable

An Internet outage doesn't have to mean that your customers hear nothing but a busy signal or an automated message. If you want to plan for VoIP failover,…
PBX Migration: Safely Moving Your Phone System to the Cloud
Current

PBX Migration: Safely Moving Your Phone System to the Cloud

If the existing phone system only works with custom solutions, integrating new employees is a hassle, or Microsoft Teams is used alongside landline telephony…
How does Swiss number portability work?
Current

How does Swiss number portability work?

A new phone system, using Microsoft Teams as a communication channel, or switching SIP trunk providers shouldn't mean getting a new main number. This is exactly where…