You can reach the Customer Service Team via email and use it to open a ticket with a unique identification number.
Technical service concerns all services that are not included in the initial configuration of your telephone connection or basic system services of Winet.
These are billed at CHF 44.70 per 15-minute support unit.
As a private customer, you can also contact us at the following number and thus avoid separate invoicing:
0900 66 3932 for private customers (CHF 2.50 / min.)
Monday - Friday
09:00 – 12:00
14:00 – 17:00