introduction #

This guide explains how you can set up your Yealink telephone with a Winet telephone connection.

Find out the phone's IP address #

The easiest way to set up the phone is to use your web browser. To do this, you need the phone's IP address. You can find it as follows: Tap the OK button once to display the IP address of your phone (red arrow).

 

The IP address of your telephone is now shown on the display, which you enter in the browser line of your computer: http://172.19.81.117

 

Login to the web interface #

For security reasons, you have to log in every time to make settings on your phone. You can change this password at any time later. The standard access data are as follows:

Username: admin
Password: admin

 

Set up identity (myPhone) #

Go to the “Account” tab and enter the required data there (see screenshot). You can find the data required for this at https://my.winet.ch when you click on your phone number.

Account active	Activated
Surname	Name displayed for remote station
Display name	Name displayed on the phone screen
Registered name	0041xxxxxxxxx
User name	0041xxxxxxxxx
password	**************
Server host	sbc.winet.ch

 

Account active	Activated
Surname	Name displayed for remote station
Display name	Name displayed on the phone screen
Registered name	Extension (e.g. 50)
User name	Extension (e.g. 50)
password	Password of your extension
Server host	IP address of the telephone system

Port settings #

Additional settings are required so that the call packets are sent via the correct ports. To do this, go to the “Advanced” category under the “Network” tab to adjust the local RTP ports there. Enter 20000 for the Max RTP port and 10000 for the Min RTP port.

Configure function keys #

If you want to monitor other extensions, you can change the button type to "BLF" and give the button a name. So that you can take incoming calls from an extension, "* 8" must be entered for the extension. * 8 is basically the code to take incoming calls.

Once you have saved the configuration, your phone display will adjust. The extensions are shown with green silhouettes by default, if they are free. If one of the extensions is on the phone (busy), the button is colored red.

Support Winet Voicetec Solutions AG #

For support requests or technical assistance, our VoIP engineers are available according to our service hours.

Service time #

Proactive manned operational support is available during working hours (AZ) on working days from Monday to Friday (excluding holidays) in the period from 08h00 to 12h00 and 13h30 to 17h00. During the other times (IP) the optional on-call service is available

Coordinates #

You can reach our Customer Service as follows:

• • • eMail service@winet.ch (ticket opening)
    • Private customers 0900 66 3932 (CHF 2.50/min)
    • Business customers +41 56 520 20 00