Manual Yealink

introduction #

This guide explains how you can set up your Yealink telephone with a Winet telephone connection.

Find out the phone's IP address #

The easiest way to set up the phone is to use your web browser. To do this, you need the phone's IP address. You can find it as follows: Tap the OK button once to display the IP address of your phone (red arrow).

 

The IP address of your telephone is now shown on the display, which you enter in the browser line of your computer: http://172.19.81.117

 

Login to the web interface #

For security reasons, you have to log in every time to make settings on your phone. You can change this password at any time later. The standard access data are as follows:

Username: admin
Password: admin

 

Set up identity (myPhone) #

Go to the “Account” tab and enter the required data there (see screenshot). You can find the data required for this at https://my.winet.ch when you click on your phone number.

Account active Activated
Surname Name displayed for remote station
Display name Name displayed on the phone screen
Registered name 0041xxxxxxxxx
User name 0041xxxxxxxxx
password **************
Server host sbc.winet.ch

 

Account active Activated
Surname Name displayed for remote station
Display name Name displayed on the phone screen
Registered name Extension (e.g. 50)
User name Extension (e.g. 50)
password Password of your extension
Server host IP address of the telephone system

Port settings #

Additional settings are required so that the call packets are sent via the correct ports. To do this, go to the “Advanced” category under the “Network” tab to adjust the local RTP ports there. Enter 20000 for the Max RTP port and 10000 for the Min RTP port.

Configure function keys #

If you want to monitor other extensions, you can change the button type to "BLF" and give the button a name. So that you can take incoming calls from an extension, "* 8" must be entered for the extension. * 8 is basically the code to take incoming calls.

Once you have saved the configuration, your phone display will adjust. The extensions are shown with green silhouettes by default, if they are free. If one of the extensions is on the phone (busy), the button is colored red.

Support Winet Voicetec Solutions AG #

Für Supportanfragen oder technische Unterstützung stehen wir Ihnen mit unseren VoIP Engineers gemäss unseren Servicezeiten gerne zur Verfügung.

Servicezeit #

Die proaktive besetzte Betriebsunterstützung steht während den Arbeitszeiten (AZ) an Arbeitstagen von Montag bis Freitag (ausgenommen Feiertage) im Zeitraum von 08h00 bis 12h00 und 13h30 bis 17h00 zur Verfügung. Während den übrigen Zeiten (UZ) steht der optionale Pikett-Service zur Verfügung

Koordinaten #

Unser Customer Service können Sie folgendermassen erreichen:

      • eMail                                     service@winet.ch (Ticketeröffnung)
      • Privatkunden                      0900 66 3932 (CHF 2.50/Min)
      • Businesskunden                +41 56 520 20 00

 

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